Let’s Fix Valorant: Errors, Crashes, Bugs, Performance Issues and More

Valorant is a popular game that attracts players from all over the world. Since it’s a live service game, there are many issues that players report related to the game. This article covers all the possible errors, bugs and crashes with possible solutions you can try related to Valorant.

Error Codes 38, 39,40,43,46

All these errors codes are related to the same problem. A message appears saying “There was an error connecting to the platform”. The solution for this problem is to shut down the game client and then restart.

Error Code 29

The error is related to the firewall/security software of your PC. The solution for this is to make sure firewall is not blocking the game from using your network. Here is how you can do that:

  • Go to Windows Search bar and type Windows Defender Firewall and click on it.
  • Click Allow a program through Windows firewall.
  • Click Change Settings.
  • If any Valorant or Riot Client entry exists remove it then add a new one with the Allow another app button.
  • Locate C:\Riot Games\VALORANT\live\VALORANT.exe for the new firewall exceptions and click OK.
  • On the firewall exceptions check all boxes for VALORANT and click OK at the bottom.
  • Now for Anti-cheat perform the same actions again to add an exception for our Anti-cheat tool at C:\Program Files\Riot Vanguard\vgc.exe and click OK.
  • Once more, repeat the process to add an exception for the Launcher at C:\Riot Games\Riot Client\RiotClientServices.exe and click OK.

If that doesn’t resolve your issue, you can try running the game as admin:

  • Exit the Valorant game.
  • Right-click the Valorant game icon on your desktop.
  • Go to Properties > Compatibility tab.
  • Click the checkbox “Run this program as an administrator”.
  • Save changes and then run the game.

If you are running an anti-virus software, make sure that the software is also not blocking the game.

Error Code 57

This error occurs when there is a problem in initializing Anti-Cheat. To fix this, restart the game and device. If this doesn’t work then try clearing your DNS. Following is the guide for clearing DNS:

  • Press the Windows Key
  • Type “Command Prompt” and hover on the first app result
    Click on Run As Administrator”
  • Make sure you allow command prompt to make changes to your computer by clicking yes when asked.
  • You should now see a black screen.
  • Type “ipconfig /flushdns and press Enter.
  • Type “ipconfig /registerdns” and press Enter.
  • Type “ipconfig /release” and press Enter.
  • Type “ipconfig /renew” and press Enter.
  • Type “netsh winsock reset” and press Enter.


This error occurs when there is some problem with game’s launch. To fix Error Code 1, close all unnecessary programs, update your graphics driver and try running the game as an administrator.

Invalid Display Name

This means there is likely a problem with your Riot ID. You can change it by going to the official website. You can also contact the support for further assistance on this matter.

Account Not Logging In

This means you have logged into the account on some other device. Log out from all the devices. However, if there is some error code associated with the login, make sure to check the error code or message and look for it in this guide.

Disconnected From Session Service

This means your account is suspended. Check your email or go to Valorant Discord or the official support web-page for the game.

Riot Client Not Working

The best thing you can do to resolve this issue is restart the client after a while. If the problem persists, check the Valorant service status on the official channels of the game and if the services are live for the game.

Network Not Working

Firewall might be blocking the game and causing this issue. To fix this, refer to the solution for Error Code 29 mentioned above where steps are explained for changing firewall settings.

Player Name Information Not Accessible

Again this error is caused when there is an issue with Riot Client. You can try restarting the Riot Client to fix this issue. If a simple restart doesn’t fix the issue, make sure that you have selected the right region and there are not pending updates for your game.

System Timed Out

The error occurs when there is an issue either with the client or internet connection. Try restarting the Riot Games client and your modem. If problem still remains try restarting your PC.I know we are just telling the basic that is to restart everything. For all the live service games, restarting is the magical way of fixing things.

Vanguard Not Initializing

Again, if restarting things don’t fix the problem for you, you may have to re-install the Valorant anti-cheat tool. Just make sure that you restart your system after re-installing Vanguard.

First thing you need to make sure that the party you are going to join is from the same region as yours. If the client, for some reason keeps setting you in the wrong region, you should contact support to resolve this issue.

Unable To Chat With Riot Client

Again, first thing you should try is restart your client. If that doesn’t work, make sure that don’t have any downloads running in the background. Download clients can sometimes eat up the whole bandwidth leaving nothing for the other clients. It’s never recommended to have a download in the background and play an online game.

Content Service Failure

The error means that Valorant is unable to get your content. Restart your PC and if the issue still exists then try uninstalling the Riot Vanguard and install it again. You also need to make sure that your game is not being blocked by firewall or antivirus software.

Connection Error

The connection errors can occur in Valorant just after the patches and updates. To fix it you need to remove ‘vgc’ from task manager. If error still exists, delete FACEIT if you have installed it.

HWID Banned in Valorant

If you are facing this error in Valorant, this means that your hardware has been banned. Check if it is banned for some valid reason then wait for it to be unbanned otherwise, raise a ticket on the official forums.

Valorant Version Mismatch Error

This error occurs when you load the game while running outdated version. To fix this, exit from the game and restart the client. This will cause a message to appear to download the latest version of the game. Download the latest version and the problem will be fixed. If message doesn’t appear then update the installer or reinstall the game.

Error Code 40

The players face problems while connecting with the server. You can try restarting the game client and your device. Check the internet connection as well. You can also try changing primary and secondary DNS to,,

Valorant Infinite Loading Screen Bug

If simple restarts don’t fix the problem for you, you should first try deleting the manifest files.

Start menu/ searching for Riot Games/VALORANT/live. Then, delete Manifest Debug Files, and delete Manifest_No.

If this doesn’t solve the problem for you, you should try to re-install Vanguard as it seems to be the cause of many problems in Valorant.

Not Eligible To Queue For Ranked Matches

This error shows up for the players that haven’t played sufficient rated games. So if you are coming across this error, make sure that you have played sufficient rated games for Valorant. However, it was also a bug at Riot Games’ end a while back but it was fixed. So if you are still experiencing the issue, you should contact support.

How to Fix Valorant Crashes

Valorant can crash due to a variety of reasons. Here are a few fixes you can try to fix your game:

  • Make sure that there are no pending Windows updates on your system. If there are, install them!
  • Naturally, if you are not meeting the minimum system requirements for the game, your game is prone to crash.
  • Your GPU drivers should be up to date.
  • You can also try to run the game in compatibility mode.
  • If you have any applications running in the background that can interfere with Valorant, close them.

How to Fix Valorant Performance Issues, Low FPS and Stuttering

While Valorant is not a graphics intensive game and it should run great on mid to high end PCs, there could be some issues that can render poor performance on you perfectly capable system. Here are a few things you can try to to fix it:

  • Make sure your GPU drivers are up to date.
  • You don’t have any pending Windows updates.
  • If you are using a laptop, make sure that your system is plugged in.
  • If your PC is not good enough, you can also try lowering the graphics settings.
  • If you have a SSD and you have installed your game on HDD, it’s recommended that you move your game to the SSD for best performance.